We need the CRM user stories [snippet]

A snippet from the software requirements front-line:

a) We need the Microsoft Dynamics 365 user stories.

b) I thought the proposition was still being finalised.

a) It is.

b) How do I collect requirements then?

a) Make them up.

b) What?

a) We know that we want to harvest usersโ€™ personal contact details so we can cross sell products.

b) How about this user story:

โ€œAs a company I want to require users to enter their personal contact details so we can sell other products and services to themโ€.

a) Perfect. Put it in Azure DevOps and mark the analysis task as โ€˜Completeโ€™.

An actual conversation I heard recently, much to my disappointment.

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