{"id":469,"date":"2024-06-18T22:34:13","date_gmt":"2024-06-18T21:34:13","guid":{"rendered":"http:\/\/localhost:8082\/?p=469"},"modified":"2024-09-18T11:08:07","modified_gmt":"2024-09-18T10:08:07","slug":"how-agile-product-teams-can-adopt-a-ux-centric-approach","status":"publish","type":"post","link":"http:\/\/localhost:8082\/2024\/06\/18\/how-agile-product-teams-can-adopt-a-ux-centric-approach\/","title":{"rendered":"How agile product teams can adopt a UX centric approach"},"content":{"rendered":"\n<p>Cross-functional product teams can be very confusing places to work, particularly as a Business Analyst.<\/p>\n\n\n\n<p>You are expected to collaborate with customer experience, user experience and service design; whilst also being the primary point of contact for the agile development team, sometimes filling in as the Scrum Master too.<\/p>\n\n\n\n<p>It&#8217;s demanding work for the Business Analyst, and that&#8217;s when everything is going well. Unfortunately, the situation is also ripe for dysfunction and the personal cost can be very high indeed.<\/p>\n\n\n\n<p>Customer experience, user experience and service design are a confluence of new disciplines that weren&#8217;t around when agile first appeared, and this explains some of the difficulties we see in contemporary agile teams.<\/p>\n\n\n\n<p>Agile product development that follows a UX centric approach can be tricky to get right, however, you can significantly improve your chances by following a few best practice guidelines.<\/p>\n\n\n\n<p>These include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>UX designers become the \u2018voice of the customer\u2019 and design entire, end-to-end user experiences.<\/li>\n\n\n\n<li>User research and focus group sessions, conducted periodically, inform the product roadmap.<\/li>\n\n\n\n<li>Wireframes and high-fidelity UX collateral become the defacto requirements developers work from.<\/li>\n\n\n\n<li>Your typical <em>\u2018as a, I want, so that\u2019<\/em> user story no longer appears in the development backlog.<\/li>\n\n\n\n<li>The technical team assesses the feasibility of each design, including the required backend capabilities.<\/li>\n\n\n\n<li>Finished journeys are \u2018cut up\u2019 into frontend and backend stories and added to the backlog for development.<\/li>\n\n\n\n<li>Close coordination ensures backend development is ready for integration with frontend screens at the right time.<\/li>\n\n\n\n<li>Direct user feedback follows each new product launch, often infrequently, say every three to six months.<\/li>\n<\/ul>\n\n\n\n<p>The presentation, <a href=\"http:\/\/localhost:8082\/wp-content\/uploads\/High-Fidelity-Agile.pdf\" data-type=\"attachment\" data-id=\"468\">High Fidelity Agile<\/a>, explains a UX centric approach to agile product development in more detail, and you are welcome to use it in your own work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cross-functional product teams can be very confusing places to work, particularly as a Business Analyst. You are expected to collaborate with customer experience, user experience and service design; whilst also being the primary point of contact for the agile development team, sometimes filling in as the Scrum Master too. It&#8217;s demanding work for the Business [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,19],"tags":[],"class_list":["post-469","post","type-post","status-publish","format-standard","hentry","category-agile","category-business-analysis","missing-thumbnail"],"_links":{"self":[{"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/posts\/469"}],"collection":[{"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/comments?post=469"}],"version-history":[{"count":8,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/posts\/469\/revisions"}],"predecessor-version":[{"id":772,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/posts\/469\/revisions\/772"}],"wp:attachment":[{"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/media?parent=469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/categories?post=469"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/localhost:8082\/wp-json\/wp\/v2\/tags?post=469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}